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Hotel · Madrid · Community of Madrid

Petit Palace Savoy Alfonso XII

On Alfonso XII, across from Retiro Park, this 4-star hotel pairs a historic building with contemporary comfort.

  • Facing Retiro Park, within walking distance of Puerta de Alcalá and Calle Serrano
  • Bright, airy rooms with balconies and park views
  • Breakfast with healthy options, including vegan hot chocolate
8.5 Great 2707 reviews Booking.com 8.5 · 2707 reviews

About

Petit Palace Savoy Alfonso XII

Petit Palace Savoy Alfonso XII sits in a historic building on Alfonso XII, directly opposite the park entrance. The 4-star hotel is a short walk from Puerta de Alcalá and Calle Serrano, and around 25 km from Adolfo Suárez Madrid-Barajas airport.

Rooms are bright and airy, with parquet floors, tea and coffee facilities, and many offer balconies. The property provides a paid shuttle, car rental, and pet amenities. Guests consistently single out the breakfast and staff.

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed

In brief

What works, what to weigh

+

Strengths

5 reasons to book
  • Location across from Retiro Park — The hotel sits at the park entrance, a 5-minute walk from Puerta de Alcalá and Calle Serrano, and within a 10–15 minute walk to Plaza Mayor. The Prado is also within easy reach.
  • Bright, spacious rooms with balconies — Many guests noted rooms were larger than typical in Spain, and those facing the park offered pleasant views. Balconies are available in several categories.
  • Exceptional breakfast — Breakfast is repeatedly praised for its variety, with healthy toppings, power foods, pastries, and options like vegan hot chocolate.
  • Friendly, energetic staff — Guests mention the helpfulness and service attitude of the team, which adds to the overall experience.
  • Pet-friendly with dedicated amenities — Pets are allowed and pet amenities are available, making it a convenient option for travellers with animals.

Worth weighing

4 to weigh
  • Standard rooms can feel compact — The Small Double Room is, as named, small. Guests expecting expansive space may want to consider a larger category or a park-view room.
  • Paid shuttle and parking — The hotel provides a paid shuttle service and car rentals on site. Parking is not mentioned as complimentary, so budget accordingly.
  • Price point is high for the class — At £657 per night, the hotel sits above the average for the area (area average rating 7.9), so value may be questioned if you don't use the location or breakfast.
  • Check-in window is limited — Check-in is only available from 14:00 to 23:59. Late arrivals outside this window will need to arrange alternative plans.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Double or Twin Room Park View

  • 2 Single beds
  • Shower
  • Heating
  • Air conditioning

Triple Room

  • 3 Single beds
  • Shower
  • Heating
  • Air conditioning

Double or Twin Room

  • 2 Single beds
  • Shower
  • Heating
  • Balcony
  • Air conditioning

Junior Suite

  • 1 King-size bed
  • Shower
  • Heating
  • Balcony
  • Air conditioning

Quadruple Room

  • 2 Single beds
  • Shower
  • Heating
  • Air conditioning

Deluxe One-Bedroom Apartment Park View

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Balcony

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • Express check-in/ -out
  • Lift
  • Luggage storage
  • No smoking on site
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Security
  • Safe deposit box

Food & Drink

  • Restaurant
  • Bar/ Lounge area
  • Coffee shop
  • In-room breakfast
  • Special diet menus
  • Children's buffet
  • Welcome drink
  • Mini-bar
  • Tea and coffee facilities
  • Electric kettle

Services

  • Paid shuttle service
  • Car rental
  • Tours/Ticket assistance
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning

Room Amenities

  • Air conditioning
  • Heating
  • Flat-screen TV
  • Sitting area
  • Dining table
  • Ironing facilities
  • Free toiletries
  • Cookware/ Kitchen utensils
  • Parquet floor
  • AM/FM alarm clock

Pets & Family

  • Pets allowed
  • Pet amenities available
  • Cots
  • Playpen
  • Baby pushchair

Accessibility

  • Rooms/ Facilities for disabled

Business

  • Meeting/ Banquet facilities

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.5
Great 2707 reviews

Guest-rated 8.5/10 from 2,707 reviews

Booking.com · 8.5 · 2707 reviews
Rooms and cleanliness7.0
Location9.0
Dining8.0
Price and service7.0
8.5Verified guest

“The location and the hotel staff were excellent.”

8.5Verified guest

“Very clean, with a lively and helpful team. My room was bright and quiet, with a balcony overlooking the park and a pleasant bathroom. Breakfast was exceptional – great toppings and a stunning location.”

8.5Verified guest

“Everything was simply good. I loved staying in this cool, historic building. The staff were incredibly helpful and kept everything tidy. My room was spotless and airy, with a laptop and bunk beds for the teenagers. The breakfast had healthy options.”

8.5Verified guest

“Great location, right at the park entrance and a 5-minute walk to Puerta de Alcalá and Calle Serrano. Friendly staff, bright spacious rooms, and nice curtains.”

8.5Verified guest

“The location.”

8.5Verified guest

“Great location, with a room overlooking the park. Everything is close by, and there's nearby parking for cars.”

04 — Location

Getting around Madrid

The property sits in Madrid.

Retiro Park: The hotel faces the park entrance, making morning walks or evening strolls effortless. The gardens, boating lake, and Crystal Palace are all within the park.

Puerta de Alcalá & Calle Serrano: A 5-minute walk takes you to the iconic Puerta de Alcalá and the upscale shopping street Calle Serrano, with its boutiques and cafés.

Prado Museum & Plaza Mayor: The Prado is a short walk away, and Plaza Mayor is within 10–15 minutes on foot, putting the city's main sights within easy reach.

Alfonso Xii, 18, Madrid, Community of Madrid, 28014, Spain

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
87 rooms

06 — Questions

Frequently asked

What time is check-in and check-out?

Check-in runs from 14:00 to 23:59, and check-out is at 12:00.

Is there parking at the hotel?

Yes, parking is available on site. It's not specified as free, so you may want to confirm charges.

Are pets allowed?

Yes, pets are allowed, and the hotel provides pet amenities.

Is breakfast included?

Breakfast is available, and guests praise it for its variety and healthy options, including vegan hot chocolate. Whether it's included in the rate is not specified.

Does the hotel offer airport transfer?

The hotel provides a paid shuttle service and also has car rental available. The airport is about 25 km away.

Do rooms have balconies?

Some room categories – such as Double or Twin Room, Junior Suite, and Deluxe One-Bedroom Apartment – include a balcony. Others do not.

The bottom line

A well-located, characterful option for travellers who value the park setting and a memorable breakfast, with a few compromises on space and price.

8.5Best for culture lovers and pet owners who want a calm yet central base.

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